Place: Chennai Date: (.) 3 ACKNOWLEDGEMENT 4 TABLE OF CONTENTS CHAPTERS PARTICULARS PAGE NO ACKNOWLEDGEMENT TABLE OF CONTENTS I LIST OF TABLES 36-48 LIST OF CHARTS 36-48 1.1INTRODUCTION TO THE STUDY 10 1.2 INDUSTRY PROFILE 11-16 1.3 COMPANY PROFILE 17-24 1.4 PRODUCT PROFILE 25-27 1.6 OBJECTIVES OF THE STUDY 28 1.7 SCOPE OF THE STUDY 29 1.8 LIMITATIONS OF THE STUDY 30 II 2.
INTERNAL EXAMINER EXTERNAL EXAMINER 2 DECLARATION I, Murali Krishna (M.B.A) student of, Avadi, Chennai, would like to declare that the project work entitled “A study on Customer satisfaction Towards Hero(Hero Honda) bikes with respect to Chennai “in partial fulfillment of Master of Business Administration course under Our Group under the guidance of ( is original project done independently by Guide), School of Management. SR Technical University, Avadi, Chennai, 600062. INTERNAL GUIDE DEAN Submitted for the Project and Viva Examination held on ……………………….at Vel Tech Dr. Certified further, that to the best of my knowledge, the work reported herein does not form part of any other project report or dissertation on the basis of which a degree or award was conferred on an earlier occasion on this or for any other candidate. “A study on Customer satisfaction Towards Hero(Hero Honda) bikes with respect to Chennai” BY Murali Krishna Of A PROJECT REPORT Submitted to the FACULTY OF MANAGEMENT STUDIES In partial fulfillment of the requirements For the award of the degree Of MASTER OF BUSINESS ADMINISTRATION CHENNAI 600 0 1 BONAFIDE CERTIFICATE Certified that this project report titled “A study on Customer satisfaction Towards Hero(Hero Honda) bikes with respect to Chennai” is the bonafide work of Murali Krishna who carried out the research under my supervision.
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